Making a claim …

When you need to make a claim, we are here to help you every step of the way.

Once you have lodged your claim online (by clicking here and completing the online form), it will be reviewed by Russell, the group insurance broker, and he will progress the claim with the insurance company (Vero) on your behalf. Russell will keep you informed as the claim progresses and once resolved funds will be transferred from the insurance company to the MMPO to be passed on to you in full.

MMPO Disclaimer Statement:

The MMPO is not the Insurer. The Insurer is Vero Insurance NZ Limited, which has a current financial strength rating of A+ given by Standard and Poor’s.
(Please refer to the insurer’s website for a description of the rating scale https://www.vero.co.nz/about-vero/financial-strength.html)

All claims are to be made directly to the Insurer via the scheme’s insurer broker. MMPO arranges and negotiates group member contracts of insurance and renewals on behalf of members; and receives and arranges for payment of premiums.

MMPO accepts no risk or liability for any claims on the insurance policy.